Details how We Are Imagineers collects and handles customer data
Section 1: What information do we hold?
For After School Clubs:
Child’s Name (as provided by host school)
Child’s Age (for lesson planning purposes)
1.1 Information we DO NOT hold:
We do not hold our customers’ IP addresses as a matter of course (as we have no use for this information); however some of the online platforms we use may record this data automatically.
Section 2: What is this information used for?
We use the personal information of the children attending after-school clubs to determine the level of experience and also to set up any online accounts e.g Scratch or Bitsbox.
Our customers’ personal data is NEVER:
Sold to third parties for marketing or any other purposes
Shared with other organisations
Shared with anyone outside of We Are Imagineers
Stored exclusively “offline” or outside of secure cloud-based services (including Google Drive)
If customers have concerns about the way We Are Imagineers handles or retains their personal data (or that of their children aged under 13), they have the right to file a complaint with the ICO (Information Commissioner's Office).
Section 4: How/when do we delete personal data?
At present, we do not delete any of our data after a set period of time (though we may clear records periodically for storage reasons). If a customer wishes for their or their child’s personal data to be removed from our databases, they can get in touch with us at and we commit to removing all data at no cost.
We are also required under GDPR to provide, on request, the data we hold for a customer in a commonly used format which we will be happy to do free of charge.
Section 5: How do we seek, record, and manage consent (particularly parental consent)?
This consent is recorded in our database along with all other booking details.